Merry Christmas Discounts!

Today and on Christmas Eve everything at our Central Arkansas stores in Little Rock, Conway and North Little Rock are 10% off. That means you can repair an iPhone 5 cracked screen for 10% off or only $90.00. That means you can fix that power button or charge port a little cheaper than usual. We will fix your iPad, your Samsung phone, your computer for 10% off the usual price.

We are open today from 10 a.m. to 7 p.m. and on Christmas Eve from 10 a.m. to 5 p.m. You know that broken screen on your iPhone 5c has needed to be fixed for months. Give yourself a Christmas present and save 10% off the normal price. Liquid damage - we gotcha. Broken iPad screen - no problem. Need a protective case? They are 10% off for the next 36 hours!

Come see us and have a Merry Christmas!

Christmas Season Giveaways!

FCCRepair is going all out this Christmas season on our Facebook Friday giveaways. We started by giving away a Braven BRV-1 Bluetooth Speaker at each our stores in Little Rock, Conway and North Little Rock right before Thanksgiving. Then, we gave away two tickets to the Garth Brooks concert at Verizon Arena on December 12th. And, now we are giving away an iPad Air 2! The final winner will be announced on the Saturday before Christmas.

So, we are not just taking your money to repair cracked iPhone screens (and iPads for that matter). We are also giving back each Friday and even more at this time of year. We hope you enjoy the Christmas season and if you have issues with liquid damage, power buttons or broken phone screens you know where we are!

We Love the Hogs!!!

Ok. We're not the only business in Central Arkansas that loves the Razorbacks. But, we are the only iPhone and Samsung repair business in Little Rock, Conway and North Little Rock to be giving away TWO TICKETS to the Arkansas/Georgia game on October 18th in Little Rock. We believe in the Hogs. #WPS #BeUncommon #GoHogsGo

You can enter to win these tickets be visiting any of our three Facebook pages on Friday, October 10th. We will pick three more semi-finalists (we already picked three on October 3rd) and announcing the winner on Monday, October 13th. Don't miss out on your chance to win.

Three Chances to Win

If you have ever seen our brand on social media you know that we do #FacebookFriday. This is a contest where one of our customers will win something every Friday until the end of time. Seriously, someone wins every Friday. In the past, prizes have included a Lifeproof case or Otterbox, a free iPhone screen repair, gift cards to Home Depot, etc. Someone wins each week...until the end of time.

Now, you have three chances to win. We recently launched a Facebook Page for our North Little Rock location at 2607 McCain Blvd. near Pier 1 Imports. That brings us to three pages when you include the Conway and West Little Rock stores. A savvy customer can now "like" all three of our pages and be entered to win our drawing three times, instead of just once. Here are the web addresses of each store:

https://www.facebook.com/firstclasscellularrepairnorthlittlerock
https://www.facebook.com/firstclasscellularrepairconway
https://www.facebook.com/FirstClassCellularRepair

If you have never entered before, you just have to "like" or "share" the page status each Friday and wait for us to announce a winner at the end of the day. Easiest contest ever, and now you have three chances to win!

The Trouble with iPad Repair

The iPad is a beautiful device. When a new iPad is taken out of the box it is Christmas no matter what day the calendar reads. But unlike the iPhone, when you crack the screen on an iPad it will never look quite the same. Oh, it might be really close to the same, just not quite. When you break the iPhone screen and get it repaired the part fits perfectly unto the old casing. Your cell phone looks brand new again. The iPad, though, has a much bigger casing that surrounds the screen and that is where the trouble starts.

When we fix an iPad we tell the customer that we have to use a hammer to "shape" the iPad casing back to its original dimensions. It is not a science. We usually come very close to getting it back to the original spacing but it might be off a millimeter or so. And, that can lead to the new screen "popping off" after a week or two. No worries, though. We cover that under warranty. In fact, we expect it to happen from time to time. Whether you are at our Little Rock or Conway store all of our techs are highly trained in fixing iPad screens. We will get it looking almost as good as new no matter how many attempts it takes.

You see, the iPad is a beautiful device but once broken it will never...quite...be...the...same.

Rice...is not the final answer

Our First Class Cellular Repair stores in Little Rock, Conway and North Little Rock see about 10 water/liquid damaged phones per day during the Summer months. We have a success rate of around 80% on liquid damage when we get them within a few days of the initial damage. But, we don't get all of the phones right after they have sustained damaged. Often, the customer has already tried to place the phone in a bag of rice first. This delay in time is very dangerous because the phone is undergoing corrosion. And rice does nothing to fix corrosion.

Let's assume for a moment that rice will suck the moisture out of phone (and this is a big assumption). It will definitely not suck corrosion out of the device. We're talking about the kind of corrosion you see on top of a car battery when acid has formed on it. Drying corrosion will not solve the issue. And, it's possible that the rice will introduce dust inside the phone for the first time.

Why I am writing about this today? Because a close friend tried using rice as a solution about two weeks ago and it did nothing to save their phone. By the time we got the device the corrosion had already eaten away the microprocessor. The phone is now dead and nothing can be done to fix it. If we had received the phone within a couple of days we probably could have fixed the liquid damage.

Rice is not the final answer. Corrosion is the issue. If you feel compelled to treat your water logged phone with rice, please consider letting us look at the device and show you whether there is any corrosion. If there is no corrosion then of course the phone will work when it dries out. But, if there is corrosion it will only get worse. And, we will know within minutes of examining the phone if this is the case.

If you live in Central Arkansas, whether in Jacksonville, Bryant, Cabot or wherever, you are within 30 minutes of one of our stores. Let our professional techs take a look at your water/liquid damaged phone. If there is really no problem (rice or no rice) we won't even charge you for the visit. We just want to help.

Four Wonderful Years

All of the interest surrounding soccer reminded us that it was four years ago this month (during the 2010 World Cup) that we opened First Class Cellular Repair. At that time, we almost exclusively fixed iPhones. Of course, we could repair any type of iPhone issue (e.g. cracked screens, water damage, power buttons, etc.). But, we didn't fix iPads, some Droid phones, Kindles or a host of other items. In other words, we started small.

Four years later, we have three locations in Central Arkansas serving customers from Searcy to Russellville to Malvern to Pine Bluff - and now we can repair any smart device. Yes, replacing the cracked glass on an iPhone is still our bread and butter. But, we do so much more than that now. During the Summer months, we fix around 10 liquid damaged phones each day. We repair all kinds of tablets and even laptop computers. It is this type of comprehensive repair service that has made First Class Cellular Repair the number one option in the Central Arkansas market. It all started in Conway, Arkansas four years ago. We then expanded to West Little Rock in 2012 and North Little Rock in 2013. We are currently looking at additional locations in Arkansas. How many locations will we have the next time the World Cup is played in 2018? There is no way to know right now. But, we are betting it will be another wonderful four years regardless.