Tuesday, July 24, 2012


Did you know that before the iPhone there was the Blackberry?  Lots of people had them.  People liked them.  Having a Blackberry was cool.  Now, they are basically extinct.  The parent company, Research in Motion, has all but given up on trying to revive the product.

You might be reading this thinking: "I still like my Blackberry".  Well, there are still some people that have America Online e-mail addresses too but that company is a dinosaur and so is the Blackberry.  I had a Blackberry back in the day - for about two weeks!  Then I dropped it in the water and there was not a way to fix it at that time.  Now, we have an entire business model built on repairing smart phones and other products such as iPods and iPads.  Drop your phone in the pool, no problem.

There is a lot of debate over why Blackberry has gone under.  Maybe it was bad management.  Maybe they did not allow enough apps on their product.  Maybe the iPhone and Android are just better products.  Maybe all of that.  Regardless, I just asked one of our techs when was the last time we fixed a Blackberry and the response was: "Are they still in business?"  That is never a good sign.  The Blackberry is dead.

Saturday, July 7, 2012


Most of the devices that we fix are iPhones with broken glass/screens.  iPhones are the biggest brand so that is what we see the most.  We can fix an iPhone typically in less than 30 minutes.  Today, I had a customer ask "Can you fix my iPod?".  Answer: Of course, we can.  The iPod broken screen is essentially the same process as fixing the iPhone screen.  However, they are delicate devices.  Their parts are so small that they can easily rip or tear when not handled properly.  We had to learn that lesson the hard way in the past.

We currently charge $54.95 to fix the digitizer or $59.95 to fix the LCD in the iPod Touch 2nd and 3rd generation.  In the iPod Touch 4th Generation (with camera) we charge $94.95 because the digitizer and LCD are fused together making the part more expensive.  We don't ever forget that we can fix iPods but we wanted to remind you of the same.

Little Rock, Arkansas

North Little Rock, Arkansas